Privacy Policy – 999ct Pakistan Gaming Platform

1Who We Are

999ct is an online gaming platform operating at 999ct.app, offering sports betting, casino games, slots and a mobile app to players in Pakistan. When this Privacy Policy refers to "999ct", "we", "us" or "our", it means the 999ct platform and the team responsible for operating it.

This policy applies to all users of the 999ct website, Android APK app and any related services. By creating an account or using the platform, you acknowledge that you have read and understood how we handle your data as described here.

If you have any questions about this policy or how your data is handled, you can reach us at [email protected] at any time.

2What Data We Collect

We collect information in two broad categories: information you provide directly, and information that is generated automatically when you use the platform.

Information you provide:

• Account registration data: your name, date of birth, email address and chosen username and password
• Contact details: mobile number associated with your account, particularly for JazzCash and Easypaisa transactions
• Identity verification documents: where requested, a copy of your CNIC or other government-issued ID to verify your age and identity
• Payment details: your JazzCash or Easypaisa mobile number, bank account details or card information as provided during deposit or withdrawal
• Support communications: any messages, emails or chat conversations you have with the 999ct support team

Information generated automatically:

• Your IP address and general location data at time of login
• Device type, operating system and browser or app version
• Session duration, pages or sections visited on the platform
• Betting history, game activity, deposit and withdrawal records
• Cookie and tracking data as described in Section 6

3How We Collect Your Data

Data is collected through the following channels:

• Account registration: when you fill in your details to create a 999ct account
• Deposits and withdrawals: when you initiate a PKR transaction via JazzCash, Easypaisa, Raast or bank transfer
• Platform usage: automatically as you browse the site, place bets or play games — via server logs and session tracking
• Identity verification: when you submit documents in response to a verification request from 999ct
• Support interactions: when you contact us by email or live chat
• Cookies and similar technologies: as described in Section 6

4Why We Use Your Data

Each piece of data 999ct collects has a specific purpose. We do not collect data speculatively or without a clear reason. Here is why we use the data we hold:

We do not use your personal data for automated decision-making that produces significant legal effects without human review. Promotional communications, if any, will only be sent where you have not opted out.

5Payment Data

Because 999ct processes real-money transactions in PKR, payment data requires extra care. Here is specifically how it is handled:

• When you deposit via JazzCash or Easypaisa, your mobile wallet number is shared with those payment providers to process the transaction. 999ct does not store your wallet PIN or any authentication credentials.
• When you use bank transfer or Raast, your account number and bank details are used solely to route the transfer. These details are stored in encrypted form and used only for transaction processing and withdrawal verification.
• Card payments, if applicable, are processed through a PCI-compliant payment gateway. 999ct does not store full card numbers on its servers.
• Withdrawal requests are processed back to the same payment method used for your last deposit as an anti-fraud measure. This means your payment details are cross-checked before any withdrawal is approved.

6Cookies & Tracking Technologies

999ct uses cookies and similar technologies on its website to make the platform work properly and to understand how it is being used. Here is what each type does:

• Essential cookies: These are required for the platform to function. They handle things like keeping you logged in during a session and remembering your preferred language settings. You cannot opt out of these while using the site.
• Analytics cookies: These collect aggregated, anonymised data about how users navigate the platform — which sections are visited most, where users drop off, and how long sessions last. This data helps us improve the platform. It does not identify you personally.
• Security cookies: Used to detect unusual activity, flag potential fraud, and protect your account from unauthorised access attempts.

You can manage non-essential cookies through your browser settings. Disabling analytics cookies will not affect your ability to use 999ct, but it does limit our ability to improve the platform based on usage patterns.

7Who We Share Your Data With

999ct does not sell your personal data. We share it only where necessary to operate the platform, and only with the following categories of recipients:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive only the data needed to process your specific transaction. They are bound by their own privacy policies and security standards.
• Identity verification providers: Where we use a third-party service to verify CNIC documents or age, that provider receives only the data needed for that verification. Records are not retained beyond the verification process.
• Platform infrastructure providers: Hosting, cloud storage and security providers may process data on our behalf as data processors. They operate under strict data processing agreements and cannot use your data for their own purposes.
• Fraud prevention services: Anonymised or pseudonymised data may be shared with fraud detection services to identify suspicious patterns across the platform.
• Legal and regulatory requirements: Where required by applicable law, we may disclose data to authorities. We will only do so to the extent required and will inform you where legally permitted to do so.

All third parties that handle your data on our behalf are contractually required to treat it with the same level of care described in this policy. We do not share data with unvetted parties.

8How Long We Keep Your Data

We retain your data for as long as your account is active and for a period after closure to meet our legal and operational obligations. The general retention schedule is as follows:

• Account and identity data: Retained for the lifetime of your account plus a minimum of five years after closure, in line with anti-money-laundering record-keeping requirements.
• Transaction records: PKR deposit and withdrawal records are kept for at least five years to support dispute resolution and financial record-keeping.
• Betting and game history: Retained for five years. This record is the definitive source in case of any dispute over a bet outcome or payout.
• Support communications: Retained for two years from the date of the last interaction, then deleted unless the matter is still unresolved.
• Cookie and session data: Analytics data is anonymised and aggregated on a rolling 12-month basis.

When data reaches the end of its retention period, it is securely deleted or anonymised so it can no longer be linked back to you.

9Your Rights Over Your Data

You have several rights over the personal data that 999ct holds about you. To exercise any of these rights, contact support at [email protected] with your registered account email and the specific request. We aim to respond within 30 days.

10Data Security

Protecting the data of our Pakistan players is something we take seriously at 999ct. The security measures in place include:

• TLS encryption on all data transmitted between your device and the 999ct platform, whether you access it via browser or the Android app.
• Encryption at rest for stored personal data, payment records and identity documents.
• Access controls: Only authorised 999ct staff with a legitimate need can access personal account data. All access is logged and reviewed regularly.
• Two-factor authentication for administrative access to platform systems.
• Regular security reviews of the platform infrastructure and third-party integrations.

Despite these measures, no online platform can guarantee absolute security. If you believe your account has been compromised, contact support immediately so we can take action to protect it.

In the event of a data breach that affects your personal information, 999ct will notify affected users as quickly as practicable and take all necessary steps to contain and investigate the incident.

11Children's Privacy

999ct is an adult gaming platform. We do not knowingly collect, store or process personal data from anyone under the age of 18. The registration process requires you to confirm your date of birth, and accounts may be subject to identity verification to confirm age.

If we become aware that an account belongs to a person under 18, the account will be closed immediately, any balance will be returned to the depositing payment method, and all associated data will be deleted promptly.

If you are a parent or guardian and believe a minor has registered on 999ct, please contact us at [email protected] immediately so we can investigate and take action.

12Changes to This Policy

999ct may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements in our data handling practices. When we make significant changes, we will display a notice on the platform or contact you via your registered email address.

The "Last Updated" date at the top of this page always shows when the most recent revision was made. We encourage you to check back periodically. Continued use of the platform after changes are published means you accept the updated policy.

If a future change would significantly affect how we use your data in a way that requires fresh consent, we will ask for that consent before the change takes effect.

13Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information has been handled, please get in touch with the 999ct team:

For general account help, visit the FAQ page. For information on your rights around responsible gaming and self-exclusion, visit our Responsible Gaming page.